DizzyfishArt Return & Refund Policy

All DizzyfishArt products are handmade with care, and many pieces are one-of-a-kind or made in small batches. Because of the handmade nature of these products, all sales are generally final.

Damaged Items

If your order arrives damaged, please contact DizzyfishArt within 48 hours of delivery. Please include your order number and clear photographs of the damaged item and packaging so the issue can be evaluated.

If the damage occurred during shipping, DizzyfishArt will work with you to determine the appropriate resolution.

Incorrect or Missing Items

If you receive an incorrect item or something is missing from your order, please contact DizzyfishArt within 48 hours of delivery. We will work with you to correct the issue.

Returns

Returns are not routinely accepted for change of mind, incorrect color expectations, personal preference, or simply deciding that an item is no longer wanted.

Because each piece is handmade, slight variations in color, pattern, bubbles, texture, and other characteristics may occur and are part of the nature of handmade resin artwork.

Refunds

Approved refunds will be handled on a case-by-case basis. If a refund is approved, it will be issued to the original payment method when possible.

Exchanges

Exchanges are generally not available because many DizzyfishArt pieces are one-of-a-kind or made in limited quantities.

Contact

If you have a problem with your order, please contact DizzyfishArt as soon as possible. Include your order number, a description of the issue, and photographs when applicable.

DizzyfishArt wants every customer to receive their order safely and have a positive experience.